Knowledgebase

Basic configuration

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The support system inside the panel allows users to communicate with the administrator and report potential problems in a very simple way.

Basic configuration

  • On SGM navigate to Settings -> Support

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Option Explanation
Support enabled Turn on or off support module.
Accepts attachments If accepts attachments in requests for support.
Attachments Extensions List of allowed extensions, separated by the ',' Eg: zip, rar, tar, gz,kpg
Days until tickets expire Days to expire support requests automatically.


 

 



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