Knowledgebase
Templates Email
The email templates lets you customize the message that you want to send to the client depending on the action taken, as well as the language of each client.
- On SGM navigate to
By editing each template you can customize the message to be sent in each language. You can also set which is the default language.
Availave vars in templates
| Option | Explanation |
|---|---|
%clientfirstname% |
User first name. |
%clientlastname% |
User last name. |
%sgmurl% |
URL of your SGM panel which is set on Main settings. |
%clienteemail% |
User email address. |
%clientpassword% |
User login password. |
%signature% |
Your email signature which is set on Main settings. |
| Option | Explanation |
|---|---|
%gamename% |
Name of the game that was installed. |
%connectip% |
IP of the installed game or voice server. |
%connectport% |
Port of the installed game or voice server. |
%slots% |
Max clients allowed on server. |
%ftpusername% |
User username used to login on FTP server. |
%ftppassword% |
User password used to login on FTP server. |
%exceededslots% |
If the number of slots is modified by the user and exceeded, this var will take its value. |
%hostnametag% |
The company advert tag. |
| Option | Explanation |
|---|---|
%ticketid% |
#Id of the ticket message. |
%subject% |
Ticket message subject |
%message% |
Ticket message content. |
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